• Job Reference: 46378
  • Date Posted: 10 May 2023
  • Recruiter: Catch22
  • Location: London, Greater London, England
  • Salary: £25,000
  • Sector: Administration & Help Desk
  • Job Type: Permanent

Job Description

Our client, a National Facilities Management Organisation are currently on the search for an Administrator to provide administrative support for the provision of the contracted FM services to the Healthcare site based in Bury St Edmunds, IP33

Job summary of the Administrator:

The role of the Contract Coordinator is to provide administrative support in all aspects of site activity and helpdesk support to the business.

Key Accountabilities of the Administrator:

  • Provide administration support to the Line Manager and sites as required.
  • Responsible for maintaining company filing systems in a compliant manner.
  • Assistance in producing reports and information to the management team on a routine basis and as required.
  • Internal auditing as required.
  • Supplier liaison as required.
  • Answer incoming telephone calls to the FM team.
  • Receive and sort mail, distributing where necessary.
  • Log and report incidents accurately and promptly.
  • Report breakdowns, maintenance requirements and safety hazards via the Helpdesk.
  • Maintain accurate administrative records and keep these up to date, including - databases; documents; timesheets, forms and other official paperwork.
  • Provide helpdesk cover as part of a rota'd shift, and additionally if operations require.
  • Regular liaison with other facilities staff and departments, site occupiers and service users.
  • Report any issue immediately that may affect the Service User/service of the site.
  • Undertake training deemed relevant to the position.
  • Provide feedback to Clients reporting issues to the Helpdesk on progress/potential delays.

Experience & key skills required for the Administrator:

  • GCSE in English & Maths or equivalent
  • Previous 1 - 2 yrs experience in a similar role
  • Customer service background
  • Experience of report writing
  • Intermediate knowledge of Microsoft Word, Excel and Outlook
  • Excellent organisational and record keeping
  • Attention to details
  • Ability to multi-task
  • Strong communication skills
  • Knowledge of preventative and reactive building maintenance
  • Able to work in teams

In return our client is offering a salary of 25k with 25 days + Bank Hols, working Monday to Friday

If you feel you are the right candidate for this role please apply here, for more information please contact Jeanette on 0207 220 8900 or