Account Director - Facilities Management
Location – Nationwide. Covering London & South West of the UK
Competitive salary plus extensive benefits and generous car allowance
In this key role, you will be part of the senior management team, and will contribute to the strategic direction, growth, performance and profitability of the business. You will have accountability for operational management, P&L and delivery of all facilities services, and oversee client relationships whilst maintaining a positive business image and high profile through building and maintaining key working relationships at all levels. You will lead a team of senior managers, and will have considerable experience and understanding of the delivery of a large spectrum of facilities management gained within property and or the commercial sector.
You will be well versed in P&L control, performance metrics, risk and ensuring contractual obligations are consistently delivered. It is also expected that you will drive best practice, ensuring excellence on all areas of delivery. The post-holder will work closely with the commercial team and support tender process and bids including contract renewal.
The ideal applicant will have the following skillset:
- Member of a professional body (ideally chartered or working towards)
- Technical Background preferred, with strong soft experience of soft FM
- Extensive experience gained at strategic level, leading and managing cross functional facilities teams
- Financially astute with strong commercial experience gained within a large corporate organisation
- Deep industry knowledge
- Demonstrable experience of managing large, mixed functional teams over a large geographical area
- Experienced in managing change whilst maintaining service delivery excellence
- Flexible approach
- Strong leadership/management skills with the ability to effectively deal with people at all levels
- Customer centric approach
- Able to make sound, business biased decisions especially in hard to resolve situations
- Can build credibility quickly
- Outstanding verbal and written communication skills
- Able to demonstrate success in leadership
- A sound understanding of employee relations and legislation
- Experience in investigating incidents and implementing remedial action
- Strong IT literacy with the ability to use MS office suite and able to quickly learn in-house systems
- Resilience and tenacity, with a strong desire to achieve
- Full UK driving license, and the willingness and ability to travel to all areas of the UK, Ireland and with occasional international travel so will require a valid passport.
We’ll provide you with full training once you start and make sure that you have everything you need to do a great job. You will already have experience of working in a similar environment and the ability to deal with people at all levels.
You will work 37.5 hours per week and will have access to Apleona employee benefits that will be available to you as soon as you start, including a monthly car allowance.
Apleona is an equal opportunities employer who deliver facilities management services to clients all over the UK and with vacancies in your area this is a great time to join our teams.
If this sounds like a job for you then click on the apply button and we’ll start the process and if you’re a good match we’ll be in touch to discuss the next steps.