- Housing Officer
- Location: Morley, with travel to the Leeds/Huddersfield area
- Salary: £29,000
My client is looking to hire a driven housing officer to join a growing, collaborative team. Reporting into the senior Housing officer, you will work alongside another housing officer covering a portfolio of circa 460 properties consisting of assisted living and general needs flats.
Duties of the role include:
- To assist with the housing management of local authority homes including homes across extra care facilities.
- Provide support to across a range of housing management issues including but not limited to; rental income and debt management, anti social behaviour, breaches of tenancy, succession and assignment, all in accordance with relevant legislation and contract policy and procedures.
- Take action and develop initiatives to solve problems and beat the specification at every opportunity
- Support the delivery of our repairs and maintenance requirements.
- Assist in providing help and support to customers including advice on rent payments where appropriate.
- Ensure customers meet and maintain all the obligations outlined in their tenancy agreement.
- Develop close working partnerships with a number of different organisations.
- Working alongside the other housing offices and housing manager to minimise void turnaround times
- Help with the Preparation of documents that may be used in case conferences or as evidence in court.
- To be an integral part of the housing management team, deputising in the absence of colleagues and carrying out any other reasonable ad-hoc duties as required.
Person Specification:
Essential Requirements:
- Previous experience as a housing officer
- Able to work from the Morley office in Leeds.
- Good standard of written English
- The ability to communicate effectively with customers.
- Have good IT skills and be able to use a variety of software packages such as Excel and other office applications.
- Hold a current UK driving license and have daily use of a vehicle.