Senior Technical Services Manager

  • Job Reference: 5422
  • Date Posted: 26 September 2024
  • Recruiter: 300 North
  • Location: Oldham, Greater Manchester, England
  • Salary: £60,000 to £64,000
  • Bonus/Benefits: £5,200 Car allowance
  • Sector: Public Sector, Facilities / Estates Management, Other FM jobs
  • Job Type: Permanent

Job Description

  • Senior Technical Services Manager
  • £60,000 - £64,000 + £5,200 car allowance
  • Manchester – OL6

I’m currently recruiting for a Senior Technical Service Manager to lead up a technical team at large estate in Manchester. Either from a mechanical or electrical background, the Senior TSM will be in charge of technical compliance and KPI’s across the estate and delivering a strong service to the customer in planned and reactive maintenance, as well as lifecycle works.

A key part of the role is ensuring the contract is not incurring financial penalties by being compliant and timely with the offering, giving a good customer experience as well as maximizing P+L on the contract. In addition, culture is very important in this role, cultivating a positive and driven environment in which the technical team can thrive.

Benefits:

  • £5,200 car allowance
  • 5% bonus
  • Robust pension scheme
  • Life Insurance
  • 25 days holidays + 8 bank holidays

Duties of the role include:

  • Management of 2 Technical Services Managers who in turn will manage a 24/7 engineering provision, providing strategic staff guidance and management.
  • Owning and managing the engineering processes on site, ensuring a high level of service and that works re done in line with KPI’s and SLA’s.
  • Reporting and analysis of KPI’s to identify improvements
  • Strategic management of the team, driving team culture as well as improvements of results and advancement of the estates.
  • Working towards net zero targets, actively identifying opportunities to operate in a more energy efficient manner to reduce carbon footprints and make the estate greener in it’s function.
  • Working closely with HTM’s to understand the depths of the contract and ensure technical compliance on the site-specific kit (including HV/LV, UPS, CHP, water, pressure systems, heating, chilling and refrigeration).
  • Attend high level meetings within the business and with the client.
  • Working alongside the SHEQ Manager to make sure all technical and hard services actions are completed in line H+S guidelines
  • Working alongside the contract compliance lead to make sure KPI reporting is accurate and in line with the contract.

The ideal applicant will have the following skills and experience:

  • Mechanical or electrical background (time served)
  • Experience working in a healthcare environment with a strong knowledge of HTM’s is desirable or alternatively experience working on large complex commercial estates.
  • PFI experience highly advantageous or experience of complex contracts/KPI’s
  • Good people management skills
  • Strong strategic skills
  • Excellent communicator
  • Driving License
  • Positive and motivated attitude to create a culture of going the extra mile and continuous improvement in the team.